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HandsOn San Diego Privacy Policy


Effective Date: June 1, 2018

Our Commitment to Privacy

HandsOn San Diego ("HOSD") has created this privacy policy in order to demonstrate our firm commitment to protecting the privacy of personal identifying information about our users. Our commitment to you is that we will use our best efforts not to disclose information collected from you, other than as described in this policy. The following discloses in detail our information collection, utilization and dissemination practices for HandsOn San Diego.

In short, our Privacy Policy is:

  • We will only use personal information you provide us according to the terms outlined in this document.
  • In order to participate in HandsOn San Diego (the "Service"), you must provide a limited amount of information so that HandsOn San Diego and community organizations that you would like to work with may contact you.
  • During registration, or through your Account Profile, you may choose to "opt out" of receiving communications from HOSD or your local Volunteer Center or "opt in" to receiving communications from third parties about volunteering and other, non-volunteering, opportunities or activities.
  • We WILL NOT provide your personal identifying information (e.g., name, contact information or volunteer information) to third parties who are not Authorized Users of the HandsOn San Diego service (e.g., non-profit organizations and Volunteer Centers), unless you indicate otherwise.

User Consent

By submitting Information through our Site  and/or our Web Services on Partner sites, you agree to be bound contractually by the terms of this Privacy Policy and you expressly consent to the processing of your Information according to this Privacy Policy.

By using our Site, App or service, you consent to our Privacy Policy. If you don’t agree, please don’t use our Site, App or Service.

Personal Information

You can access many sections of our Site without revealing any personally identifiable information about yourself. We will not collect any personally identifiable information from you unless you voluntarily submit such information to us. Therefore, if you do not want us to obtain any personally identifiable information about you, do not voluntarily submit such information to us. However, in certain sections of this Site, we may invite you to login through a third party social networking service, contact us with questions or comments, volunteer, request to build applications and submit product feedback. Due to the nature of some of these activities, we may collect personally identifiable information that you submit such as your login credentials, name, email address, zip or postal code, organization name and organization website. We may also collect additional personally identifiable information that you voluntarily transmit with your communications to us.

In no way limiting the generality of the foregoing, you may have the option to submit the following types of information on our Site, which may or may not be personally identifiable information, and that may change from time to time:

For Newsletters:

  • First and Last Name
  • Email address

For volunteers without a personal HandsOn San Diego account who have accessed HandsOn San Diego through HandsOnSanDiego.org or a Partner's Web site:

  • First and Last Name
  • Email address
  • Telephone number
  • Address, City and State (optional)
  • Zip Code
  • Comments about volunteer opportunity (optional)
  • Other categories of information required or requested by an Agency to register for a particular volunteer opportunity.

For volunteers with a personal HandsOn San Diego account who have accessed HandsOn San Diego through HandsOnSanDiego.org or a Partner's Web site:

  • First and Last Name
  • Email address
  • Telephone number
  • Address, City and State (optional)
  • Zip Code
  • Your skills profile
  • Comments about volunteer opportunity (optional)
  • Username and Password
  • Referral history
  • Customized email preferences (optional)
  • Feedback and comments
  • Other categories of information required or requested by an Agency to register for a particular volunteer opportunity.

For Nonprofit Member Agencies:

  • Administrator Information - First and Last Name; Email; Telephone Number; Zip Code; Username and Password. Address; City; State (optional)
  • Agency Information - Agency Name; Contact Information (Contact Title, First and Last Name, Telephone Number, Address, City, State, Zip Code, Email); Description Of Services; Mission Statement; Tax ID/EIN; Affiliations; Volunteer Type Category. Web site Address;
  • Volunteer Opportunity Information - Opportunity Title; Contact Email; Description; Volunteer Type; Location Information (either Street Location or "Virtual" Designation). Required Skills; Date; Time; Commitment Information; Volunteer Age; Group Size (optional).
  • Feedback and comments

The Site may track the total number of visitors to our Site, the number of visitors to each page of our Site, the aggregate number of users that click on a certain volunteer listing, search terms, IP address, browser type, the aggregate number of volunteers from particular cities, states or provinces, zip or postal codes and other aggregate and anonymous information, and we may analyze this data for trends and statistics in the aggregate, but such information will be maintained, used and disclosed in anonymous and aggregate form only and it will not contain personally identifiable information. For example, we may use this aggregate information to provide volunteer information in your area.

If you decide to use a social networking service to sign in, you are using other services like Facebook Connect. These services give us a token that allows social features on the site, and this token is stored on our third party hosting provider's servers. The respective sign in services have privacy settings and policies that let you control your preferences. By default, those services use a cookie that stores your login ID (but not your password) to make it easier for this Site or App to recognize when you return to the Site. You can remove or block this cookie using the settings in your browser if you want to disable this feature.

When you are signed in to the Site, you may send messages, "like" an activity and transmit information through various channels. We collect information from these activities through this Site so that we can provide you with our service and offer personalized features, such as your activity page. In most cases, we retain this information so that, for instance, you can return to view activities you "like" or to easily see your friend list. When you update information, we usually keep a backup copy of the prior version for a reasonable period of time to enable us to revert to the prior version of that information. If you decide you don't want to have your activity page on the Site, and you're OK with having all history permanently removed, you'll need to email us at info@handsonsandiego.org.

Use of Information

General, Site or App Improvement and Personalization

In general, we use the personally identifiable information collected on our Site to help us understand who uses our Site and how it is used, to personalize your experience, to assist you in using our Site and to improve our Site. We also use the non-personally identifiable information collected automatically by our servers primarily to help us administer and improve our Site.

We reserve the right to use your Information to send you e-mails regarding system downtime and/or the right to make changes to this Privacy Policy or the Terms of Service, and you are not permitted to opt out of receiving these e-mail messages.

We do not sell or rent our volunteer, administrator, nonprofit, or general newsletter email addresses to outside parties.

For Newsletter Subscribers:

If you become a registered member of our Site, we may use your information to send you a welcoming email that may confirm your user name and password and offering you the opportunity to “opt-in” to receive further communications from us. If you agree to “opt-in” we may send you electronic newsletters, contact you about online services, related information and news items that may be of interest to you, such as volunteer project or other civic engagement recommendations, or membership news and provide you with targeted feedback. If you decide you no longer want to receive these communications from us, we will provide you with an option to “opt-out” and change your preferences.

For volunteers without a personal HandsOn San Diego account who have accessed HandsOn San Diego through HandsOnSanDiego.org or a Partner's Web site:

To the extent that you have provided any Information to us through our Web site regarding volunteer opportunities associated with one of our Partners, we may share your Information and referral history with the applicable Partner. Each of our Partners has its own policies regarding the collection and use of personal information, and HandsOn San Diego is not responsible for their use of your Information. Furthermore, our Partners may collect additional information from you, independent of HandsOnSanDiego.org, in connection with the volunteer services.

For volunteers with a personal HandsOn San Diego account who have accessed HandsOn San Diego through HandsOnSanDiego.org or a Partner's Web site:

If you indicate to us that you are interested in creating a personalized account, the information we gather from you will be used to permit you to: access the account, customize outbound email services, review your referral history and/or create a skills profile that can be searched in response to inquiries made by Agencies using HandsOn Connect’s Services.

Please be aware that, to the extent required to allow you to sign up for a volunteer opportunity (at your request), we may share your Contact and Skills Profile Information with other volunteers, Nonprofit Member Agencies, or other Partners, as applicable.

If you indicate to us that you are interested in particular volunteer opportunities and provide us with your Information – including your skills profile - either through www.HandsOnSanDiego.org or a Partner's Web site, we will forward your Information to the Agency that is hosting that opportunity so that the Agency can contact you regarding your potential involvement, and, if the particular Agency (including an Agency that is a Partner) has a regional or national office or is closely affiliated with or a member of a related Agency (each, an "Affiliate"), then we may also share your Information with the applicable Affiliate.

If you indicate to us that you are interested in offering your services in Disaster and provide us with your Information – including your skills profile - either through www.HandsOnSanDiego.org or a Partner's Web site, we will enable Agencies responding to that disaster to contact you blindly regarding your potential involvement. It is up to you to decide whether or not to respond.

For volunteers with a personal HandsOn San Diego account who have accessed HandsOn San Diego through their employer’s Web site:

We may share your information with your employer so that your employer may log the number of hours you have volunteered during a specified period of time ("Hours"). In some instances, your employer may share your Information with third-party service providers to help your employer process data regarding your Hours. Your employer has its own policies regarding the use of your Information, and HandsOn San Diego is not responsible for your employer's use of your Information. Furthermore, your employer may collect additional information from you, independent of HandsOnSanDiego.org, in connection with the volunteer services.

For Nonprofit Member Agencies:

If you submit Information to us as an Agency, then, subject to the terms and conditions as a nonprofit member of HandsOn San Diego, your Information (excluding your EIN number) will be accessible by anyone who accesses HandsOn San Diego. In addition, we may share your Information, including your EIN number, with selected Partners in order to verify your Agency's identity and tax status.

Agencies who receive email addresses from potential volunteer signups are strongly encouraged to adopt privacy standards similar to those of HandsOn San Diego. Each such Agency, however, has its own policies regarding collection and use of personal information and we are not responsible for their use of your Information. Inappropriate use of personal information received from HandsOn San Diego may jeopardize nonprofit membership with HandsOn San Diego. HandsOn San Diego reserves the right to determine, in its discretion, what constitutes inappropriate use of this information. For more about an Agency's policy, please contact them directly using the contact information posted for that Agency on our Web site.

If you submit Information to us as an Agency, then, subject to the terms and conditions as a nonprofit member of HandsOn Connect, your Information (excluding your EIN number) will be accessible by anyone who accesses HandsOn San Diego. In addition, we may share your Information, including your EIN number, with selected Partners in order to verify your Agency's identity and tax status.

Please note that any feedback or comments provided by you on the Web site may be generally accessibly by any visitor to the Web site. Therefore, please take care when posting feedback or comments to the site, as you will forfeit the privacy of that information.

Use of System Information

IP addresses are used by your computer every time you are connected to the Internet. Your IP address is a number that is used by computers on the network to identify your computer. IP addresses are automatically collected by our web server as part of demographic and profile data known as “traffic data” so that data (such as the web pages you request) can be sent to you. We will not use your IP address to attempt to identify your personal information.

A Referrer is the information passed along by a web browser that references the Web URL you linked from, and is automatically collected by our web server as “traffic data”. We reserve the right to use this information to identify broad demographic trends that may be used to provide information tailored to your interests. You will not be personally identified from this information.

System information that we collect as part of “traffic data” includes time, the type of web browser being used, the operating system/platform, and CPU speed. This information is sent automatically by your web browser when you are connected to a web site. We reserve the right to use this information for purposes of identifying broad demographic trends and may be used to provide information appropriate for your computer system. You will not be personally identified from this information.

Information Sharing

You may share content from this Site with your friends using social networking services and such social networking services may collect and use your information as set forth in their own privacy policies. We may provide the aggregate information that we collect to our third party partners that provide volunteer opportunities on this Site but such information will not personally identify you. We may provide your personally identifiable information and the aggregate information to the vendors and service agencies that we may engage to assist us in providing our Site and related services to you solely as necessary to provide our Site and services to you. We may disclose your personally identifiable information when we reasonably believe we are required to do so by law, or when we deem it appropriate or necessary to provide such information to law enforcement authorities. We will not sell, rent, trade or transfer your personally identifiable information to any company or organization except that we may transfer your personally identifiable information to a successor entity upon a merger, consolidation or other corporate reorganization in which HandsOn San Diego participates or to a non-profit assignee.

Cookies

Cookies are pieces of information that a web site transfers to your computer’s hard disk for record-keeping purposes. Cookies in and of themselves do not personally identify users, although they do identify a user’s computer. Most browsers are initially set up to accept cookies. If you prefer, you can set your browser to refuse cookies. However, you may not be able to take full advantage of this Website if you do so. We reserve the right to use cookies to collect demographic and profile data for purposes of delivering content specific to your interests. Advertisers that display ads on our Site or App may also use cookies; however we do not have access to the information obtained from cookies issued from other sites.

Advertisements that appear on this Site or in connection with the software services provided in connection therewith are sometimes delivered directly to users by third-party advertisers, who automatically receive your IP address at that time. They may also download cookies to your computer or use similar techniques to gather information about you. These techniques enable the third-party advertiser to recognize your computer each time they send you an advertisement so that they may track the effectiveness of their advertisements and customize the advertising content. We do not have access to or control of any of the foregoing technologies that may be placed on our Site or used in connection with our software services offered through our Site by such third-party advertisers. However, third-party advertisers do not have access to your personally identifiable information unless you choose to share it with them via your own personal computer settings. This Privacy Policy covers our use of cookies and similar technologies on our Site and does not pertain to the use of cookies or other similar tracking technologies by any third-party advertisers

Your Choices; How You Can Review or Correct Your Information

You do not need to log into a third party social networking service to use this Site. You may use HandsOn San Diego without providing a user name or any other personal information. You can delete cookies stored on your computer by following the instructions for deleting cookies in your browser.

If you are a nonprofit member or volunteer with a personal HandsOn San Diego account (either through the Site or a Partner's Web site) you may review and make changes to all of your Information that we collect and maintain online by simply inputting your username and password where indicated on the Web site. If you are a volunteer with a personal HandsOn San Diego account, once you login in, you may make any changes or correct factual errors in your account by changing the information on your login page. This option is available 24 hours a day to better safeguard your Information, subject to downtime for standard maintenance and support. You do not need to contact us to access your record or to make any changes. If you have problems changing your Information, please contact us at info@handsonsandiego.org.

For Nonprofit or Other Volunteer Agencies

If you are an Agency administrator, you may make any changes or correct factual errors in your administrator, organization and opportunity information 24 hours a day. We use this procedure to better safeguard your Information. You do not need to contact us to access your record or to make any changes. If you have problems changing your Agency's Information, please contact us at info@handsonsandiego.org If you are a nonprofit member or volunteer with an account and would like to have your Information deleted from the site, you may do so by contacting us at info@handsonsandiego.org

Links to Third Party Sites

The Site may provide links to other Web sites or resources over which HandsOn San Diego does not have control ("External Web Sites"). Such links do not constitute an endorsement by HandsOn San Diego of those External Web Sites. You acknowledge that HandsOn San Diego is providing these links to you only as a convenience, and further agree that HandsOn San Diego is not responsible for the content of such External Web Sites. Your use of External Web Sites is subject to the terms of use and privacy policies located on the linked-to External Web Sites.

Children's Privacy

HandsOn San Diego recognizes the privacy interests of children and we encourage parents and guardians to take an active role in their children's online activities and interests. This Site is not intended for children under the age of 13. HandsOn San Diego does not target this Site to children under 13. HandsOn San Diego does not knowingly collect personally identifiable information from children under the age of 13.

Security; No Liability for Acts of Third Parties

We may employ procedural and technological security measures that are reasonably designed to help protect your personally identifiable information from loss, unauthorized access, disclosure, alteration or destruction. HandsOn San Diego may use password protection and other security measures to help prevent unauthorized access to your personally identifiable information.

Unfortunately, no data transmission over the Internet can be guaranteed 100% secure. As a result, while we strive to protect your personal information, WE CANNOT ENSURE OR WARRANT THE SECURITY OF ANY INFORMATION YOU TRANSMIT TO US, AND YOU DO SO AT YOUR OWN RISK.

Although we will use reasonable efforts to safeguard the confidentiality of your personally identifiable information (including credit card information, if applicable), transmissions made by means of the Internet cannot be made absolutely secure. We will have no liability for disclosure of information due to errors in transmission or unauthorized acts of third parties. In addition, we will release specific information about you to comply with any valid legal process such as a search warrant, subpoena, statute or court order. We will also release specific information in special cases, such as if there is an attempted breach of security or a physical threat to you or others.

Please note that if you give out personally identifiable information online, such information can be collected and used by third parties. Although we strive to protect our users’ privacy, we cannot guarantee the security of information you post on this Site. You disclose such information at your own risk.

Users Outside of the United States

Our computer systems and some of the computer systems of our third party service providers are currently based in the United States, so your personal data will be processed by us in the United States where data protection and privacy regulations may not offer the same level of protection as in other parts of the world, such as the European Union. As a visitor from outside the United States, by using the Site or App you agree to this Privacy Policy and you consent to the transfer of all such information to the United States, which may not offer an equivalent level of protection of that required in the European Union or certain other countries, and to the processing of that information as described in this Privacy Policy.

Contact Us

If you have any questions or concerns, or if you wish to unsubscribe, please email us at info@handsonsandiego.org.